Leaders must lead
It is true, for the most part at least, that leadership in business should be a collaborative undertaking. CEOs should listen to and engage with their teams at almost every opportunity, but sometimes, particularly in times of crisis, leaders must lead. “Cut through the noise,” says Paul. “Sometimes you need a leader to just say it how it is.”
Businesses caught floundering in the face of change are often left behind by their rivals, and this is usually down to an inability to adapt and make decisions swiftly. CEOs should be able to recognise changes that will affect their business and must act decisively when they do so. This is not only to the benefit of your business, but to the benefit of your team too.
“Most people want to work in collaborative work environments,” Jamie Mitchell, Founder of All Together, says. “They want to be consulted and engaged in decision making, and most ambitious people require agency to feel fulfilled and in charge of their own destiny.” However, even the most ambitious of us also sometimes need – and want – clarity of direction. The trick for a CEO is to know when to lead decisively in times of uncertainty, and collaboratively in times of stability.
All Together was founded at the beginning of the pandemic, so we heard from many CEOs in crisis. They were nervous about the future, and so were their teams. In times like this, a decisive CEO that brings clarity and focus gives their team a sense of progress, which in turn feeds motivation, positivity, and productivity.